Instant support prices
Please note these prices are for remote support only. For full support contracts please ask us for a quotation.
We can offer you support in a variety of packages to suit your needs.
If you know you need constant support over a period of time then a monthly package saves you money. If you tend to have peaks and troughs it may be that block booking is for you. If you need occassional use only then ad-hoc can get you out of a sticky situation quickly!
The options below apply to remote support prices only available at the time of printing. Please confirm all details with us at time of order. All prices are subject to VAT at 17.5%.
| Monthly package | Buy a block of time | Ad Hoc Help |
| Description | create a support contract and pay a monthly fee to guarentee support when you need it. Be sure you minimise any downtime with instant support.* | An initial setup payment and you can top-up your hours in the bank when you feel you need them. Increases flexibility to ensure you get support when you need it most | Not sure if you'll need support or when? Not ready to commit in advance. No problem. Pay as you go with ad-hoc support. |
| Minutes | up to 60 minutes of remote support per month (during standard office hours) | 60 minutes with standard setup and then variable as you top-up in blocks of 30 minutes | variable - as you need us. Initial minimum of 30minute order. Regular customers may qualify for account |
| Cost | £35 per month | £50 initial fee. £20 per block thereafter | £25 per block |
* Based on 12 month contract